Terms and Conditions

Delivery Information

Fleetful offer FREE delivery on most products. We ship Royal Mail 2nd class where possible, you should receive your order within 3 working days although we cannot guarantee this. For heavier orders, we will use DPD as they are a carbon neutral service. 

We are a small, independent company and care about our customers. If you have any queries at all, please email us at hello@fleetful.co.uk. You can find our terms and conditions of sale below.

Terms and Conditions of our food

Fleetful food has been formulated by a vet and vet nutritionist. The food has been tried and tested on our own dogs. We recommend that you consult your own vet before changing any diet and introduce a new diet slowly. We cannot be responsible for any complications that may arise in your pet with any of the products or ingredients that we sell. 

We try to be as transparent as possible with our ingredients and sources - if you have any questions or would like to know anything, please do get in touch hello@fleetful.co.uk. 

We cannot be held responsible for any injuries that may occur with the production and cooking of our homemade recipes, use of a pressure cooker, and use of our supplements.

From time to time, we may recommend products which will compliment a recipe or allow ease of cooking. We are not responsible for any injury from these products. We also continually receive feedback for these from owners and do change our recommendations as better products come to market. 

We expect owners to follow our recipes meticulously to ensure that the correct food is cooked. Some substitutions can be made where outlined in a recipe. If you are unsure, please get in touch hello@fleetful.co.uk.  

Fleetful is for adult dogs only with no health issues. We cannot be held responsible for any complications that may arise in your pet with any of the products and ingredients that we are using and recommend. If your pet suffers with any clinical conditions, we do not offer any veterinary advice. We always recommend that any pet with any clinical concerns be taken to their own vets.

Website Terms of Use

About these Terms of Use

Last updated: 9 September 2021

We are Green Paws Pets Limited incorporated in England and Wales under company registration number 13458928. Our registered office is at Highfield House, Congleton Road, ST7 3SY.

These Terms of Use apply to the use of this website, regardless of how you access it. Please read these Terms of Use carefully before you proceed.

We may, at any time and without notice, terminate your access to or use of this website. If we do so, you do not have the right to bring any claim or claims against us.

Consent to Terms of Use

By using this website you agree to these Terms of Use.

If you do not agree to these Terms of Use, please do not use this website. These Terms of Use were last updated on the date shown at the top. We may change these Terms of Use at any time by posting an updated version on our website, so you may wish to check it before using this website. You may only use this website for lawful purposes.

Copyright notice

Unless we expressly state otherwise, the copyright and any other intellectual property rights, including but not limited to design rights, trade marks and patents appearing anywhere on this website remain our property, whether owned by or licensed to us.

You may not use any of the material on this website without our prior written permission for your own commercial purposes, whether by reproducing, copying, downloading, printing, linking to, editing, broadcasting, distributing or otherwise. You may use it for your own personal non-commercial use.


Accessing or using this website or its content in any way is done entirely at your own risk. You will be responsible for any loss or damage to any computer, device, software, systems or data resulting directly or indirectly from the use or inability to use this website or its content.

We are under no obligation to provide uninterrupted access to this website. We reserve the right to restrict your access to this website at any time and for any reason.

We do not guarantee that the contents of this website will be free of errors, bugs, worms, trojans or viruses or otherwise make any representations as to the quality or accuracy or completeness of the content available on the website including, but not limited to any price quotes, stock availability data or non-fraudulent representations. You are responsible for maintaining appropriate software on your computer or device to protect you from any such errors, bugs, worms, trojans or viruses.

To the fullest extent permissible by law, we exclude any and all liability to you resulting from your use of the website or connected to these Terms of Use. This exclusion includes but is not limited to any type of damages, loss of data, income or profit or loss or damage to property belonging to you or third parties arising from the use of this website or its contents.

Nothing in these Terms of Use is intended to limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

  1. Links to third party websites

This website may provide links out to websites or other online resources under the control of third parties. Any such links are provided solely for your convenience. We have no control over the contents of these third-party resources. We are not responsible for the contents of any linked websites and do not endorse them in any way.

  1. Links from third party websites

You can link to this website, so long as you do so fairly and without suggesting any affiliation, endorsement, approval or association with Green Paws Pets LImited if there is none. We reserve the right to withdraw permission to link to our site at any time.

  1. Privacy policy

We take your privacy and the protection of your data very seriously. We may gather and/or use certain information about you in accordance with our privacy policy. Please see our separate privacy policy for more information.

  1. Entire agreement

These Terms of Use are the entire agreement between us and you, and supersede any and all prior terms, conditions, warranties or representations to the fullest extent permitted by law.

  1. Applicable law

This Agreement shall be governed by the law of England and courts of England and Wales will have exclusive jurisdiction in relation to these Terms of Use.

  1. Attribution

These website terms of use were created using a template from Sparqa Legal (https://www.sparqa.com), September 9, 2021.